Service Request Ticket

Service Request Information

CONTACT	Name	Trousdale, Alaric	Date	Dec 05, 2013 12:08 PM
	Department	International Education & Development	Phone	88493
	Location		Email	trousdaa@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20090340 (opens in a new window)	Bldg/Room	SSC 217
	Service Tag		Description	Apple iMac, 24-inch, 2.66GHz Intel Core 2 Duo#Z0FP
	Serial No.	SQP9190A10TG	Location	Going to PDR
	CPU	Intel Core 2 Duo 2.66GHz(6MB L2, 1066MHz FB)
	OS	Unknown	Software	Mac OS X v10.5 Leopard (includes iTunes, Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iTunes, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools), bundled with iLife ¿09 (includes iPhoto, iMovie, iDVD, iWeb, GarageBand), Microsoft Office 2008 for MAC from P0071641, Adobe Web Prem CS5 & InDesign CS5 for MAC from P0076844
	Wired NIC	00:25:4B:A1:55:6E
	Wireless NIC	00:24:36:B5:00:65
	Bluetooth NIC	00:25:00:C6:E8:38

TECHS	Submitted by	Katie Halvorson	Contact	khalvorson08@wou.edu	88925
	Primary Technician		Contact	lvoth11@wou.edu	88925

Entered by	Date	Memo
Laven Voth			Email Public
Entered by	Date	Memo
Katie Halvorson	Dec 05, 2013 04:02 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Katie Halvorson	Dec 05, 2013 04:02 PM	Laven went and completed the task.	Add Attachment
Katie Halvorson	Dec 05, 2013 02:29 PM	He said he is around now till 3 and then after 4.	Add Attachment
Laven Voth	Dec 05, 2013 02:21 PM	Stopped by, but he had stepped out of the office. Left a note.	Add Attachment
Lori Burgeson	Dec 05, 2013 02:01 PM	Task reassigned to Laven Voth.	Add Attachment
Katie Halvorson	Dec 05, 2013 12:08 PM	admin rights in his new office APSC501. He is new director and needs the rights for his computer.	Add Attachment