Service Request Ticket

Service Request Information

CONTACT	Name	Deets, Amber	Date	Dec 05, 2013 04:31 PM
	Department	Graduate Studies	Phone	88492
	Location		Email	deetsa@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20110942 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
	Serial No.	25215V1	Location	PDR
	CPU	Intel Core i5-2500(3.3GHz,6M,TV-x)
	OS	Windows 7 Pro, 64 bit	Software	MS Office Pro Plus 2010 from P0085446
	Wired NIC	18:03:73:23:56:41

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	thibeaultm@wou.edu	88925

Entered by	Date	Memo
Megan Thibeault			Email Public
Entered by	Date	Memo
Megan Thibeault	Dec 16, 2013 08:39 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Megan Thibeault	Dec 16, 2013 08:39 AM	All set up.	Add Attachment
Tricia Flaherty	Dec 05, 2013 04:31 PM	She is a Bi-query new cpu W#20110942 and new monitor W#20111058 replacing old cpu W#20090929 and old monitor W#20090975	Add Attachment