Service Request Ticket - # 52505

Service Request Information

CONTACT Name E-Nunu, Ed   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 06, 2013 09:07 AM
Department Student Engagement Phone
Location Email enunue@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130039[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag C01GMX1 Description Dell Latitude E6430, IntelCore i7, 2.7GHz, 6M Cach
Serial No. C01GMX1 Location PDR

CPU Intel Core i7-3740QM(2.7GHz, 6M cache)


OS Windows 7 Pro, 64 bit Software Win 8 Pro 64bit downgraded to WIN 7 Pro, MS office Pro Plus 2013 from P00TBA downgraded to Pro Plus 2010

Wired NIC F0:1F:AF:29:AC:A2


Wireless NIC 0C:84:DC:8E:6F:24


Bluetooth NIC 24:FD:52:34:E5:A1

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Dec 06, 2013 09:43 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Dyl Karbia Dec 06, 2013 09:43 AM 
 	

Check ED's office and assign him admin right.
 Add Attachment
Dyl Karbia Dec 06, 2013 09:39 AM 
Task reassigned to Dyl Karbia.
 Add Attachment
Dyl Karbia Dec 06, 2013 09:38 AM 
Task reassigned to UCS Tech.
 Add Attachment
Dyl Karbia Dec 06, 2013 09:38 AM 
Check ED's office and assign him admin right.
 Add Attachment
Laven Voth Dec 06, 2013 09:35 AM 
Task reassigned to Dyl Karbia.
 Add Attachment
Alyssa Little Dec 06, 2013 09:07 AM 
Ed is trying to install a camera tethering program
to a school laptop to take pictures at the tree
lighting tonight, but doesn't have the admin rights. 

Would prefer to be contact by phone at (503)838-8514.
 Add Attachment