Service Request Ticket - # 52509

Service Request Information

CONTACT Name McDonald, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 09, 2013 08:24 AM
Department Admissions Office Phone 88919
Location Email mcdonald@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110857[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2G945V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:26:2B:C2

TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Dec 09, 2013 08:54 AM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe Dec 09, 2013 08:54 AM 
its was on "offline mode" then just received mail
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Adam Fyffe Dec 09, 2013 08:28 AM 
Task reassigned to Adam Fyffe.
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Lexie Widmer Dec 09, 2013 08:24 AM 
If he's not there, ask for Julie
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Lexie Widmer Dec 09, 2013 08:24 AM 
He is having problems with his mail in Outlook. 
He has to have outlook working for his work/
meetings.  That's all the info I could get at this
time.  They would like it fixed as soon as possible.
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