Service Request Ticket - # 52520

Service Request Information

CONTACT Name Cardinal, Marita   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 09, 2013 02:31 PM
Department Health & Exercise Science Phone 88023
Location Email cardinm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20121229[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25KV296DNML Location PDR

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS Unknown Software MS Office 2011 Std for MAC from P0090649

Wired NIC 10:DD:B1:D8:C1:BB


Wireless NIC EC:35:86:47:83:96


Bluetooth NIC EC:35:86:47:83:97


TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public

Entered by Date Memo
Dale Goodell May 01, 2014 01:15 PM
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jan 17, 2014 02:35 PM
Task reassigned to Dale Goodell.
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Dale Goodell Jan 17, 2014 02:35 PM
Priority changed from (3) Priority to (2) High Priority.
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Sarah Pettigrew Jan 16, 2014 03:46 PM
The iMac has been moved to the counter in ITC 008. 
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Tricia Flaherty Dec 11, 2013 12:57 PM
****This is an email****
Tricia:

I would prefer to wait until after winter term
begins.  I won't be back on campus for regular
office hours until then.

Thank you,
Marita


On Wed, Dec 11, 2013 at 11:59 AM, Tricia Flaherty
 wrote:
- hide quoted text -

    Marita,

    I have been asked to find out if you would be
around during the next two weeks(Dec 12th -20th)
for setup of your replacement station or if
waiting until after the start of winter term would
be a better time for you for the replacement to be
done.  I don't usually get involved in scheduling
the replacements but with techs on different
vacation schedules over the next few weeks I am
trying to find out your preference and need so we
can do our best to accommodate those needs as well
as schedules of you and our team. 

    Tricia Flaherty
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Sarah Pettigrew Dec 09, 2013 02:31 PM
NEW EQUIP SETUP: (GFA) An iMac needs to be setup and delivered to 
Marita Cardinal in NPE 218. The WOU # of the new iMac is 
20121229[Edit Inv] and the old computer is 20090787[Edit Inv]. The equipment is on 
the top GFA shelf in the hallway. 
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