Service Request Ticket - # 52535

Service Request Information

CONTACT Name Klumph, Randy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 11, 2013 12:19 PM
Department The Research Institute Phone 88885
Location Email klumphr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120362[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 Minitower, 8M, 3.4GHz w/HD4000
Serial No. BKKRVV1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0087063, DeepTrawl v3 Pro 2,000 from VISA2012003172 UPGRADED to v.3 Enterprise Unlimited on VISA2013003571 July2013, transfered from W#20060765 Camtasia Studio 7.1(upg) from VISA2011002931 and Adobe Acrobat Pro 10 WIN license from P0083034 DEC2012 SR#49019, Adobe Design&Web Prem CS6 WIN from P0088088, Adobe Premiere Pro CS6 WIN from P0088229 JAN2013; Adobe Acrobat DC (Pro)subscription from XXXX2016005512 serialized desktop AUG2016

Wired NIC 90:B1:1C:60:AB:82

TECHS Submitted by Jennifer McCarroll Contact jmccarroll11@wou.edu 88925
Primary Technician Contact lambertp@wou.edu 88003

Tracking

Entered by Date Memo
Paul Lambert
Email

Public
Entered by Date Memo
Megan Thibeault Dec 12, 2013 10:29 AM 
Task reassigned to Paul Lambert.
 Add Attachment
Megan Thibeault Dec 12, 2013 10:29 AM 
let me know when you want to go over there.
Add Attachment
Dave McEvilly Dec 12, 2013 10:27 AM 
Task reassigned to Megan Eichler.
 Add Attachment
Jennifer McCarroll Dec 11, 2013 12:19 PM 
Availability: Wednesday 12-3pm 
  Nancy Gansin can provide access to office
Thursday and Friday.

Will not connect to the network, says connected to
an unidentified public network. Tried rebooting
and unplugging and plugging in ethernet cord.
Add Attachment