Service Request Ticket - # 52539

Service Request Information

CONTACT Name Keulks, Gavin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 12, 2013 10:14 AM
Department Humanities Division Phone 88519
Location Email keulksg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Tablet Edit WOU # 20130447[Edit Inv] (opens in a new window) Bldg/Room APSC 210
Service Tag Description Apple iPad mini with Retina Display, Wi-Fi 16GB
Serial No. DLXLQRWNFCM5 Location Honors Program, c/o Gavin Keulks

CPU A7 chip with 64-bit arch. & M7 motion coprocessor


OS iOS 7 Software

Wireless NIC 24:A2:E1:16:93:72


Bluetooth NIC 24:A2:E1:16:93:73

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact jpetersen11@wou.edu 88925

Tracking

Entered by Date Memo
Jared Petersen
Email

Public
Entered by Date Memo
Jared Petersen Jan 10, 2014 12:05 PM 
Status changed from (2) Scheduled to (5) Completed
 Add Attachment
Jared Petersen Jan 10, 2014 12:05 PM 
Delivered everything and got the invoice signed. Helped them set 
up the iPads and gave them a brief tutorial.
 Add Attachment
Jared Petersen Jan 08, 2014 09:01 AM 
Rescheduled for Friday 1/9 at 11:00 AM
 Add Attachment
Jared Petersen Jan 07, 2014 11:15 AM 
Status changed from (1) Pending to (2) Scheduled
 Add Attachment
Jared Petersen Jan 07, 2014 11:14 AM 
Will deliver the goods next Tuesday 1/14.
 Add Attachment
Jared Petersen Jan 07, 2014 11:06 AM 
Emailed me to ask me if I was available on Tuesday or Wednesday 
of next week. Emailed him my availability times for those days in 
response.
 Add Attachment
Jared Petersen Jan 07, 2014 09:52 AM 
Is stuck in Wisconsin at the moment. Emailed him to ask if he would 
like me to leave everything with his assistant, Amy Keithly.
 Add Attachment
Sarah Pettigrew Dec 19, 2013 11:50 AM 
The iPad Air w# 20130448[Edit Inv] is ready to be setup and delivered when 
Gavin is back in his office.
 Add Attachment
Adam Fyffe Dec 16, 2013 02:03 PM 
Task reassigned to Jared Petersen.
 Add Attachment
Jared Petersen Dec 13, 2013 11:37 AM 
Task reassigned to UCS Tech.
 Add Attachment
Jared Petersen Dec 13, 2013 11:24 AM 
Task reassigned to Jared Petersen.
 Add Attachment
Lexie Widmer Dec 13, 2013 09:23 AM 
Task reassigned to UCS Tech.
 Add Attachment
Lexie Widmer Dec 13, 2013 09:21 AM 
Connected the ipad to wou-secure.

Called to deliver, but he won't be in until the
new term starts.  

I put the equipment back on the shelf.
Add Attachment
Lexie Widmer Dec 13, 2013 09:08 AM 
Task reassigned to Lexie Widmer.
 Add Attachment
Sarah Pettigrew Dec 12, 2013 10:20 AM 
other iPad Air is not due to arrive until the 20th
 Add Attachment
Sarah Pettigrew Dec 12, 2013 10:15 AM 
Task reassigned to UCS Tech.
 Add Attachment
Sarah Pettigrew Dec 12, 2013 10:14 AM 
NEW EQUIP SETUP: An iPad Mini, Apple power adapter, and Dell power 
adapter need to be setup and delivered to Gavin Keulks in APSC 210. 
The WOU # for the iPad is 20130447[Edit Inv]. The equipment is on the 
shelves across from the restroom in ITC 009.
Add Attachment