Service Request Ticket - # 52546

Service Request Information

CONTACT Name Slough, Kenneth   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 16, 2013 09:39 AM
Department Athletics Phone
Location Email sloughk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20030878[Edit Inv] (opens in a new window) Bldg/Room ITC 001
Service Tag Description 1703FP, 17 inch flat panel display
Serial No. N/A Location PDR Pile
TECHS Submitted by Jennifer McCarroll Contact jmccarroll11@wou.edu 88925
Primary Technician Contact creno11@wou.edu 88925

Tracking

Entered by Date Memo
Craig Reno
Email

Public
Entered by Date Memo
Craig Reno Jan 06, 2014 10:14 AM 
Status changed from (1) Pending to (5) Completed
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Craig Reno Jan 06, 2014 10:14 AM 
Dyl had previously taken care of two of the computers, the one 
that was left had very little hard drive space left. Deleted some of 
the older profiles (2008 and older), ran ccleaner, and ran 
malwarebytes. There is now a good amount of free space, 
spyware scan didn't find anything. Computer should be fine for a 
while.
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Craig Reno Jan 06, 2014 09:18 AM 
Task reassigned to Craig Reno.
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Jared Petersen Jan 03, 2014 03:18 PM 
Task reassigned to UCS Tech.
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Jared Petersen Jan 03, 2014 03:18 PM 
Task reassigned to Jared Petersen.
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Jared Petersen Jan 03, 2014 03:18 PM 
Stopped by his office a few minutes ago. I guess we'll give him a 
call on Monday.
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Craig Reno Jan 03, 2014 12:06 PM 
Task reassigned to UCS Tech.
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Katie Halvorson Jan 02, 2014 11:55 AM 
He called to check on the status of this ticket
and to give him a call at 215-356-7469.
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Dyl Karbia Dec 16, 2013 09:58 AM 
Task reassigned to Dyl Karbia.
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Dyl Karbia Dec 16, 2013 09:55 AM 
Left VM
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Jennifer McCarroll Dec 16, 2013 09:39 AM 
****This is an email****
Hey Guys

Wanted to see if the 3 computers in the football
locker rooms need or should be checked for
anything to be cleaned off of them.

The numbers are 20070860[Edit Inv]
                             20070850[Edit Inv]
                             20070847[Edit Inv]

Also my lap top in my office #20091432[Edit Inv], wanted to
see if I could get one of the the big screens
hooked up to it #20030878[Edit Inv].

i am going to be in this whole week from 9-5 put
please call if you are able to come as i have to
step out now and then and don't want you to waste
a trip..

Call me on my cell at 215-356-7469.

Thanks you and have a great holiday

Kenneth G. Slough
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