Service Request Ticket - # 52562

Service Request Information

CONTACT Name Groshong, Cara   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 19, 2013 11:46 AM
Department Advancement & Foundation Phone 88148
Location Email groshonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20100757[Edit Inv] (opens in a new window) Bldg/Room ITC 008 - shelf
Service Tag H4XG3Q1 Description Dell Latitude E6410 2.80GHz, 1066MHz 4M L2 Cache
Serial No. H4XG3Q1 Location was Cara Groshong - PRIMARY STATION COT 110

CPU Intel Core i7-640M(2.80GHz, 1066MHz, 4ML2)


OS Unknown Software Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010

Wired NIC 5C:26:0A:3F:B1:42


Wireless NIC 18:3D:A2:16:40:98


Bluetooth NIC 1C:65:9D:F5:42:01

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact creno11@wou.edu 88925

Tracking

Entered by Date Memo
Craig Reno
Email

Public
Entered by Date Memo
Craig Reno Dec 19, 2013 03:32 PM 
Status changed from (1) Pending to (5) Completed
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Craig Reno Dec 19, 2013 03:30 PM 
Installed it.
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Craig Reno Dec 19, 2013 02:37 PM 
Task reassigned to Craig Reno.
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Katie Halvorson Dec 19, 2013 02:29 PM 
She is around the rest of the day today. And
tomorrow she is in all day starting at 8.
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Craig Reno Dec 19, 2013 02:19 PM 
Left VM
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Tricia Flaherty Dec 19, 2013 11:52 AM 
opps Emily can let you in to her office
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Tricia Flaherty Dec 19, 2013 11:46 AM 
She is in tell Friday and then after that Emily
Swart(8-8281) and her machine does have a license
of Office 2010 that was originally downgraded to
Office 2007
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