Service Request Ticket

Service Request Information

CONTACT	Name	McMahan, Ethan	Date	Jan 03, 2014 10:41 AM
	Department	Behavioral Sciences Division	Phone	88634
	Location		Email	mcmahane@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20130451 (opens in a new window)	Bldg/Room	TODD 312
	Service Tag	85VWXY1	Description	Dell Latitude E6430, IntelCore i7, 2.7GHz, 6M Cach
	Serial No.	85VWXY1	Location	Dr. Ethan McMahan, Psychology
	CPU	Intel Core i7-3740QM(2.7GHz, 6M cache)
	OS	Windows 7 Pro, 64 bit	Software	Win 8 Pro 64bit downgraded to WIN 7 Pro, MS office Pro Plus 2013 from P0092736
	Wired NIC	F0:1F:AF:66:27:3E
	Wireless NIC	48:5A:B6:02:80:A7
	Bluetooth NIC	A4:DB:30:F2:53:E7

TECHS	Submitted by	Sarah Pettigrew	Contact	spettigrew12@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	May 01, 2014 04:21 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dale Goodell	Jan 24, 2014 04:19 PM	Task reassigned to Dale Goodell.	Add Attachment
Dale Goodell	Jan 24, 2014 04:19 PM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Sarah Pettigrew	Jan 03, 2014 10:44 AM	the equipment is located on the shelves across from the **restroom in ITC 009.	Add Attachment
Sarah Pettigrew	Jan 03, 2014 10:41 AM	NEW EQUIP SETUP: A Dell laptop needs to be setup and delivered to Ethan McMahan in TODD 312. The WOU # of the laptop is 20130451. The equipment is located on the shelves across from the hallway in ITC 009.	Add Attachment