Service Request Ticket - # 52624

Service Request Information

CONTACT Name Visuano, Denise   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 06, 2014 11:51 AM
Department Strategic Communications & Marketing Phone 88349
Location Email visuanod@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130461[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple Mac Pro 3.7GHz Quad-Core Intel Xeon E5
Serial No. F5KLT0ATF9VM Location PDR

CPU 3.7GHz Quad-core Intel Xeon E5, 10MB L3


OS MAC OS X 10.12 (macOS Sierra) Software [TRANSFER: Adobe CS6 Design &Web Prem from P0090067]; Fetch 5.7(free Ed license); Adobe CC201* subscription NamedUser(Denise Visuano) FEB2017

Wired NIC 70:CD:60:F3:A3:42


Wired NIC 70:CD:60:F3:A3:45


Wireless NIC 18:AF:61:B8:48:76


Bluetooth NIC 18:AF:61:B8:48:77

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell May 01, 2014 10:44 AM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Jan 30, 2014 10:44 AM 
Task reassigned to Dale Goodell.
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Lori Burgeson Jan 30, 2014 10:44 AM 
Machine has been imaged and is ready to deploy.  
Please have user sign in to AppStore using 
personal account then perform final updates at 
that time.  Has been bound and named.  Sophos is 
installed as well.
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Tricia Flaherty Jan 07, 2014 11:27 AM 
Task reassigned to New Equip. Setup.
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Tricia Flaherty Jan 07, 2014 11:27 AM 
NEW HARDWARE DESIGN
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Tricia Flaherty Jan 06, 2014 05:33 PM 
Denise has 27 inch and a 19 inch Dell monitor;
cables/adapters for displays are added to these
systems(1 Apple HDML to DVI adapter and 1
MonoPrice 6ft MiniDisplayPort/Thunderbolt to DVI
cable)
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Tricia Flaherty Jan 06, 2014 05:25 PM 
Software for Public Relations:
T:\5. Mac Software\Fetch
T:\Adobe Creative Suite\Adobe CS6
Suites\AdobeCS6DesignWebPremMAC [DISK MEDIA from
TRICIA]
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Sarah Pettigrew Jan 06, 2014 11:51 AM 
NEW EQUIP SETUP: (GFA) A Mac Pro needs to be setup and delivered to Denise Visuano in 
COT 224. There is also a keyboard and USB SuperDrive that will need to be delivered. The 
WOU # for the new computer is 20130461[Edit Inv]. The WOU # of the old computer is 20080625[Edit Inv] 
and she will be keeping the old monitors W#20080665[Edit Inv] and W#2080666. The equipment is 
located on the shelf across from the restroom in ITC 009.
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