Service Request Ticket - # 52639

Service Request Information

CONTACT Name Lab Attendant, APSC   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 07, 2014 10:08 AM
Department University Computing Solutions Phone 88069
Location Email printerpaper@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20110124[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Professional P2210 WFP 22in w/ AIO stand
Serial No. CN0NK96N7444516NBJ9S Location PDR
TECHS Submitted by Jennifer McCarroll Contact jmccarroll11@wou.edu 88925
Primary Technician Contact jpetersen11@wou.edu 88925

Tracking

Entered by Date Memo
Jared Petersen
Email

Public
Entered by Date Memo
Jared Petersen Jan 07, 2014 11:31 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Jared Petersen Jan 07, 2014 11:31 AM 
Had a port unknown error. Restarted spooler.
 Add Attachment
Jared Petersen Jan 07, 2014 11:15 AM 
Task reassigned to Jared Petersen.
 Add Attachment
Jared Petersen Jan 07, 2014 10:58 AM 
Task reassigned to UCS Tech.
 Add Attachment
Jared Petersen Jan 07, 2014 10:58 AM 
Computer was in use. Will try again later.
 Add Attachment
Jared Petersen Jan 07, 2014 10:38 AM 
Task reassigned to Jared Petersen.
 Add Attachment
Jennifer McCarroll Jan 07, 2014 10:08 AM 
Tried adding the printer through the control
panel, through the printing prompt page and
through the search bar and none would connect
successfully. 
Computer is first row on the left side of the
room, nearest to the cabinets.
Add Attachment