Service Request Ticket - # 52645

Service Request Information

CONTACT Name Wade, Philip   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 07, 2014 02:12 PM
Department Natural Science Division Phone 88225
Location Email wadep@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130455[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 4620DT Printer
Serial No. XLV886862 Location PDR

Model 4620/DT Hostname ns115b.wou.edu / ns-115b
Notes **NOT A STUDENT TECH PRINTER** 65PPM, 1200dpi x 1200dpi (B&W) 1100sheet(s) Capacity / Legal (8.5 in x 14 in), 3 TRAYS(1)MP&(2)500 sheet, RJ-45, USB Type A, USB Type B / 256MB Installed RAM / 768MB Maximum RAM / 1 Year Warranty IP: 140.211.76.54 Ink/Toner Refill high capacity 106R01535 or standard capacity 106R01533

Wired NIC 00:00:AA:D9:2E:0A

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Jan 08, 2014 11:50 AM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Jan 08, 2014 11:50 AM 
Added this printer to the NS 116 GPO and set it as 
default.  Flashed firmware to printer.  It is all 
set up and ready to go.
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Lori Burgeson Jan 08, 2014 08:53 AM 
Printer name:  NS-115B
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Lori Burgeson Jan 08, 2014 08:53 AM 
****This is an email****
Lori, I have no issues about the name (NS 115) of 
the printer. Actually there will be another 
printer placed (for use in NS 116) in NS 115B (in-
between rooms NS 115 and NS 116). Maybe it would 
be better to name it NS 116, but if you want/need 
to name it NS 115B students should be able to 
figure that out. 
thanksphilip
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Lori Burgeson Jan 08, 2014 07:14 AM 
****This is an email****
Hi Phil,

I just received a service request to set up a new 
printer for you in NS 115.  Before I can bring it 
over, I have to set it up on the network.  What 
would you like the printer to be called?  Once I 
have that information from you, I can begin the 
networking the printer.

Thanks!
Lori
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Sarah Pettigrew Jan 07, 2014 02:12 PM 
NEW EQUIP SETUP: A Xerox printer needs to be setup and delivered 
to Philip Wade in NS 115. The WOU # is 20130455[Edit Inv]. The printer is on 
the counter in ITC 008.
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