Service Request Ticket - # 52649

Service Request Information

CONTACT Name Lab Attendant, APSC   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 07, 2014 03:44 PM
Department University Computing Solutions Phone 88069
Location Email printerpaper@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Monitor Edit WOU # 20090201[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell UltraSharp 2208WFP Monitor,AIO Stands AX510
Serial No. CN0D308J728729780DVI Location PDR

TECHS Submitted by Jennifer McCarroll Contact jmccarroll11@wou.edu 88925
Primary Technician Contact creno11@wou.edu 88925

Tracking

Entered by Date Memo
Craig Reno
Email

Public

Entered by Date Memo
Craig Reno Jan 07, 2014 04:23 PM
Status changed from (1) Pending to (5) Completed
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Craig Reno Jan 07, 2014 04:23 PM
Printing would bring up the "Document has been sent to printer" 
message, but wouldn't actually print. Trying to remove and 
reconnect the printer gave me an access denied error. I was able 
to delete them through the registry, then restart the spooler and 
do a gpupdate. Printed a couple test pages, color and regular 
should work fine now.
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Craig Reno Jan 07, 2014 03:55 PM
Task reassigned to Craig Reno.
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Jennifer McCarroll Jan 07, 2014 03:44 PM
Tried connecting and will not connect through the
print page, or the search bar. Jared fixed an
issue like this earlier. Computer is on the right
3 rows back. 
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