Service Request Ticket - # 52665

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 09, 2014 11:22 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20110389[Edit Inv] (opens in a new window) Bldg/Room TODD 204
Service Tag Description Xerox Phaser 4510/DT Mono Laser Printer
Serial No. ART391895 Location TRI

Model 4510/DT Hostname tri204.wou.edu
Notes 45ppm, network ready, multiple users w/ heavy usage, two 550 sheet main trays and a 150 sheet by-pass tray, automatic duplex capabilities, NOT STUDENT TECH Printer MAINT: Xerox Phaser 4510 Maint kit from VISA2012003518 JUNE2013 SR#50735; Xerox maint kit for Phaser 4510 V2015005134 MARCH2016 SR59457 IP:140.211.116.120 Ink/Toner Refill

Wired NIC 00:00:AA:F4:67:23

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Lori Burgeson Jan 09, 2014 01:37 PM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Jan 09, 2014 01:37 PM 
There is already an open ticket for this printer, so 
I added this information to that ticket.  Please 
refer to ticket 52648 for any status updates.
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Shandelle Plasker Jan 09, 2014 11:22 AM 
Shelby Morgan who is a new staff and is not in the
service request system yet is having issues with
her printer that she shares with her hall. The
printer is giving an error message of 0X0000007A.
The printer is located in Todd Hall 202.
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