Service Request Ticket - # 52671

Service Request Information

CONTACT Name Harding, Julie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 09, 2014 03:39 PM
Department VP Academic Affairs/Provost Phone 88807
Location Email hardinj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20121220[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description Apple MacBook Pro 13 inch (Intel Core i5 2.5GHz)
Serial No. C1MKV1T6DV30 Location Going to PDR

CPU intel Core i5(2.5GHz Dual-core


OS MAC OS X 10.8 (Mountain Lion) Software MS Office 2011 Std for MAC from P0090649,[TRANSFERED from W#20091006- Adobe CS6 Design&Web Premium from P0090339], Adobe Photoshop Lightroom 5 MAC from P0095735; Adobe Acrobat Pro XI(annual subscription) XXXX2014004507 SR56413

Wired NIC 10:DD:B1:DA:1E:36


Wireless NIC 88:1F:A1:1F:9A:D0


Bluetooth NIC 88:1F:A1:1F:9A:D1

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell May 01, 2014 02:17 PM 
Status changed from (1) Pending to (5) Completed
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Tricia Flaherty Feb 04, 2014 04:19 PM 
Task reassigned to Dale Goodell.
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Sarah Pettigrew Jan 21, 2014 02:16 PM 
NEW EQUIP SETUP: The 27-inch monitor 20130470[Edit Inv] is ready to be 
delivered to Julie Harding in APSC 413.  It is on the counter in ITC 
008.
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Tricia Flaherty Jan 16, 2014 03:49 PM 
Laptop is due to arrive Friday 1-17-2014 but may
not be inventoried and ready to go till Tuesday
1-21-2014
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Dale Goodell Jan 15, 2014 08:46 AM 
Laptop is ready to deploy; let me know when the
27-inch monitor is here.
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Dale Goodell Jan 14, 2014 03:16 PM 
I have Julie's laptop and have it imaged and
configured; I'm installing the Adobe package now.
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Tricia Flaherty Jan 10, 2014 09:42 AM 
She has gotten approval for a 27 inch monitor and
I will be ordering that and then adding to this
request before moving into the New Equip queue
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Tricia Flaherty Jan 09, 2014 04:31 PM 
She has Adobe Design and Web Premium and it can
move from PC to MAC so use same Adobe media you
have for Visuano and Orwick
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Sarah Pettigrew Jan 09, 2014 03:39 PM 
NEW EQUIP SETUP: (GFA) A MacBook Pro needs to be setup and 
delivered to Julie Harding in APSC 413. The WOU # of the new 
MacBook is 20121220[Edit Inv]. The WOU # of the old computer is 
20091006[Edit Inv] and the old monitors are 20070606[Edit Inv] and 20100743(she 
is keeping this 24" monitor). The equipment is on the shelf across 
from the restroom in ITC 009.
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