Service Request Ticket - # 52675

Service Request Information

CONTACT Name Timken, Gay   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 10, 2014 10:25 AM
Department Health & Exercise Science Phone 88217
Location Email timkeng@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20121219[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13 inch (Intel Core i5 2.5GHz)
Serial No. C1MKV1QHDV30 Location PDR

CPU intel Core i5(2.5GHz Dual-core


OS MAC OS X 10.8 (Mountain Lion) Software MS Office 2011 Std for MAC from P0090649

Wired NIC 10:DD:B1:D9:FF:CE


Wireless NIC 88:1F:A1:1F:90:58


Bluetooth NIC 88:1F:A1:1F:90:59

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact sauern@wou.edu 88960

Tracking

Entered by Date Memo
Nathan Sauer
Email

Public
Entered by Date Memo
Nathan Sauer Jan 13, 2014 08:28 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Nathan Sauer Jan 13, 2014 08:28 AM 
Resolved.
 Add Attachment
Alyssa Little Jan 10, 2014 10:25 AM 
Having issues connecting new MAC laptop to
projector. She said that she already spoke with
you about getting it connected, but is still
having a lot of issues, and would like someone to
come and look at it as soon as possible.
 Add Attachment