Service Request Ticket - # 52677

Service Request Information

CONTACT Name Burgeson, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 10, 2014 10:33 AM
Department University Computing Solutions Phone 88955
Location Email burgesonl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20110216[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL024599 Location PDR

Model 8870/DNM Hostname lab-aalc/lab-aalccolor
Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord IP: 140.211.64.24 Metered Code: 8123 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 00:00:AA:F5:06:CB

TECHS Submitted by Lori Burgeson Contact burgesonl@wou.edu 88955
Primary Technician Contact kthibeault11@wou.edu 88925

Tracking

Entered by Date Memo
Kevin Thibeault
Email

Public
Entered by Date Memo
Kevin Thibeault Jan 10, 2014 11:42 AM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Jan 10, 2014 11:42 AM 
Task reassigned to Kevin Thibeault.
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Lori Burgeson Jan 10, 2014 10:33 AM 
The printer in NS 216 is showing that it needs a new 
maintenance kit as well as ink.  The supplies will 
be ready for you at our service request desk
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