Service Request Ticket

Service Request Information

CONTACT	Name	Haberman, Karen	Date	Jan 10, 2014 10:59 AM
	Department	Natural Science Division	Phone	88478
	Location		Email	habermk@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20100251 (opens in a new window)	Bldg/Room	MA 228
	Service Tag	8968KN1	Description	Dell OptiPlex 780 Ultra SFF,Intel Core 2 Duo E8400
	Serial No.	8968Kn1	Location	Sara Velador (LOANER)
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Unknown	Software	WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 from P0077114 installed as Office Pro Plus 2007
	Wired NIC	B8:AC:6F:AC:4A:EA

TECHS	Submitted by	Alyssa Little	Contact	alittle11@wou.edu	88925
	Primary Technician		Contact	lvoth11@wou.edu	88925

Entered by	Date	Memo
Laven Voth			Email Public
Entered by	Date	Memo
Laven Voth	Jan 10, 2014 01:41 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Laven Voth	Jan 10, 2014 01:41 PM	fixed	Add Attachment
Craig Reno	Jan 10, 2014 11:43 AM	Task reassigned to Laven Voth.	Add Attachment
Nathan Sauer	Jan 10, 2014 11:41 AM	Task reassigned to UCS Tech.	Add Attachment
Alyssa Little	Jan 10, 2014 10:59 AM	Needs to use Adobe Flash in 12 o'clock class, but when she tries to open the document, it says that Adobe Flash has not been activated and she doesn't have the authorization to activate it. She has hoping that someone could meet her at NS 122 around 11:50, because their is a class in the room from 11-11:50 and her class starts at 12.	Add Attachment