Service Request Ticket - # 52693

Service Request Information

CONTACT Name Townsend, Kimber   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 13, 2014 11:37 AM
Department College of Education Phone 88082
Location Email townsendk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20101248[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 3600DN Mono Laser Printer
Serial No. MHB907016E Location PDR

Model P3600/DN Hostname ed-gondor.wou.edu
Notes 40ppm, PS3, 128MB Memory Network Print, Duplex 110V NOT STUDENT TECH PRINTER MAINT: Phaser3600 Fuser unit from VISA2013003841 JAN2014 SR52603; Maint Kit from VISA2015004810 OCT2015 SR58333 IP: 140.211.118.29 Ink/Toner Refill std blk:106R01370, High blk: 106R01371
TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Jan 13, 2014 12:06 PM 
Task reassigned to Lori Burgeson.
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Lori Burgeson Jan 13, 2014 12:06 PM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Jan 13, 2014 12:06 PM 
There is a task open for this printer already.  We 
have a part on order to fix the printer and are 
waiting for it to come in.  This task will be 
added to task 52603.  Please refer to that task 
for updates.
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Nicole Crane Jan 13, 2014 11:37 AM 
Mian printer in ED 202 is down. "no paper in try 
one, but their is paper."
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