Status changed from (2) Scheduled to (5) Completed

Status changed from (1) Pending to (2) Scheduled

Sent email

Almost done. Still needs a few more drivers. Should be able to 
finish tomorrow.

Got a working image up and running. Needs tons of drivers. Need 
to talk to Dave about what's going to happen on April 1st when we 
stop supporting XP.

Found a replacement hard drive for her that works. Ghosting it now.

Online forums suggest a Hard Drive failure or a failure in the IDE 
channel. Neither are that great. User has everything in their H: 
drive, so no issues there.

Laptop is older and based on the error messages she recieves 
when starting up, I'm betting that it's a hardware problem. 
Started to run Dell Diagnositcs on the laptop and it immedietly 
gave me the following error message:

"Error Code 0148.
Msg: Erro Code 2000-0148
Msg: Unit 1: IDE ERROR: status 3E No additional sense 
information
. . ."

Told her to check up on the progress of the test before she 
leaves today and to let me know if any further error messages 
pop up.

She is available from 10:10 to about noon today.

Shondra is out of the office for the rest of the
afternoon, but will have a student worker in her
office until 5, and she left the error messages on
her desk.

She turned on her computer and when trying to load
any program or file (including internet, chrome,
and system files) she is getting one of two error
messages, "Memory could not be written" and
"another one that says referenced memory at...
Could not be written". She tried restarting and
then shutting down the computer, and when trying
to access system files through My Computer, her
system is only showing local and disk drive, but
no other drives.