Service Request Ticket - # 52704

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 13, 2014 04:00 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20121020[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag HSWFFX1 Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. HSWFFX1 Location PDR 2023 Giveaway

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0090169

Wired NIC B8:CA:3A:79:3B:D2

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact ucshelpdesk@wou.edu 88925

Tracking

Entered by Date Memo
Service Request Desk
Email

Public
Entered by Date Memo
Alyssa Little Jan 14, 2014 12:37 PM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Jan 14, 2014 07:45 AM 
Task reassigned to Service Request Desk.
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Lori Burgeson Jan 14, 2014 07:45 AM 
Problems in Moodle need to go to ITC 204.  Elayne 
handles any Moodle related issues.  We also have no 
name or contact information for this student so we 
cannot reach him/her to relay this information.
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Alyssa Little Jan 13, 2014 04:00 PM 
A student tried to access a video through moodle
in the DV 201 lab, but instead of playing a video
a screen pops up with 

"Q?"
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