Service Request Ticket - # 52705

Service Request Information

CONTACT Name Lydum, Randi   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 13, 2014 04:28 PM
Department Athletics Phone 88121
Location Email lydumr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20111084[Edit Inv] (opens in a new window) Bldg/Room NPE 213
Service Tag 4QLWFS1 Description Dell Latitude E6420 i7-2760QM (2.40GHz, 6M cache)
Serial No. 4qlwfs1 Location was Monica Barnhart but can't locate was 213

CPU Intel Core i7-2760QM(2.4GHz, 6MB cache)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC D4:BE:D9:37:B9:C3


Wireless NIC 8C:70:5A:6D:29:20


Bluetooth NIC 9C:B7:0D:EE:6D:5D

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jan 13, 2014 04:53 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Megan Thibeault Jan 13, 2014 04:53 PM 
Called Randi and let her know she need to log in
with a Ethernet cable first.
Add Attachment
Megan Thibeault Jan 13, 2014 04:52 PM 
Task reassigned to Megan Eichler.
 Add Attachment
Alyssa Little Jan 13, 2014 04:28 PM 
****This is an email****
We have a laptop that we recently picked up from
computing services that we are unable to log onto...

Thanks
 Add Attachment