Service Request Ticket - # 52718

Service Request Information

CONTACT Name Lab Attendant, APSC   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 14, 2014 03:17 PM
Department University Computing Solutions Phone 88069
Location Email printerpaper@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20100168[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell 22inch P2210PLHD Flat Panel and stand
Serial No. CN0MCG227444507GE5XS Location PDR
TECHS Submitted by Jennifer McCarroll Contact jmccarroll11@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Jared Petersen Jan 15, 2014 09:41 AM 
Task reassigned to Self Resolved.
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Jared Petersen Jan 15, 2014 09:41 AM 
Status changed from (1) Pending to (5) Completed
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Jared Petersen Jan 15, 2014 09:41 AM 
Went over and everything was fine.
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Jennifer McCarroll Jan 14, 2014 05:08 PM 
Same thing on 20100170[Edit Inv]
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Jennifer McCarroll Jan 14, 2014 03:17 PM 
This is the same issue as before where you go to 
add the printer through the various screens 
(search bar, add printer key, etc) and it will 
not because the port is unknown.
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