Service Request Ticket - # 52719

Service Request Information

CONTACT Name Beauchamp, Patty   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 14, 2014 03:46 PM
Department Education & Leadership Phone 88755
Location Email beauchap@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110945[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 254Z4V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:23:85:F8

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Apr 09, 2014 11:03 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Feb 05, 2014 10:15 AM 
Task reassigned to Dale Goodell.
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Dale Goodell Feb 05, 2014 10:15 AM 
Priority changed from (3) Priority to (2) High Priority.
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Sarah Pettigrew Jan 14, 2014 03:46 PM 
NEW EQUIP SETUP: (GFA) A Dell computer and monitor need to be setup and delivered to 
Patty Beauchamp in ED 164. THe WOU # of the new computer is 20110945[Edit Inv] and the new 
monitor is 20111062[Edit Inv]. The WOU # of the old computer is 20071104[Edit Inv] and the old monitor is 
20071105[Edit Inv]. The equipment is on the shelves across from the restroom in ITC 009.
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