Service Request Ticket

Service Request Information

CONTACT	Name	Dougherty, Jessica	Date	Jan 14, 2014 03:51 PM
	Department	College of Education	Phone	88929
	Location		Email	doughertyj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20110944 (opens in a new window)	Bldg/Room	NS 202
	Service Tag	25255V1	Description	OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
	Serial No.	25255V1	Location	Lab 202
	CPU	Intel Core i5-2500(3.3GHz,6M,TV-x)
	OS	Windows 7 Pro, 64 bit	Software	MS Office Pro Plus 2010 from P0085446
	Wired NIC	18:03:73:23:58:97

TECHS	Submitted by	Sarah Pettigrew	Contact	spettigrew12@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	Apr 08, 2014 01:01 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dale Goodell	Feb 05, 2014 03:27 PM	Task reassigned to Dale Goodell.	Add Attachment
Dale Goodell	Feb 05, 2014 03:27 PM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Sarah Pettigrew	Jan 14, 2014 03:51 PM	NEW EQUIP SETUP: (GFA) A Dell computer and monitor need to be setup and delivered to Jessica Royston-Smith in ED 159. The WOU # of the new computer is 20110944 and the new monitor is 20111061. The WOU # of the old computer is 20070553 and the old monitor is 20070596. The equipment is on the shelves across from the restroom in the hallway.	Add Attachment