Service Request Ticket - # 52722

Service Request Information

CONTACT Name Gingerich, Terry   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 14, 2014 04:11 PM
Department Criminal Justice Phone 88854
Location Email gingert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20120709[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6430, IntelCore i7, 2.6GHz, 6M Cach
Serial No. 1ytpxw1 Location PDR

CPU Intel Core i7-3720QM(2.6GHz, 6M cache)


OS Windows 7 Pro, 64 bit Software Win 8 Pro 64bit downgraded to WIN 7 Pro, MS office Pro Plus 2013 from P0088966 downgraded to Pro Plus 2010

Wired NIC E0:DB:55:E7:63:93


Wireless NIC B8:76:3F:36:26:84


Bluetooth NIC 20:16:D8:9B:76:40

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Apr 09, 2014 11:22 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Feb 12, 2014 01:29 PM 
Task reassigned to Dale Goodell.
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Dale Goodell Feb 12, 2014 01:29 PM 
Priority changed from (3) Priority to (2) High Priority.
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Sarah Pettigrew Jan 14, 2014 04:11 PM 
NEW EQUIP SETUP: A Dell laptop needs to be setup and delivered 
to Terry Gingerich in HSS 201. The WOU # of the new laptop is 
20120709[Edit Inv]. The WOU # of the old laptop is 20091446[Edit Inv] and the 
old monitor is 20060327[Edit Inv]. The equipment is on the shelves 
across from the hallway in ITC 009.
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