Service Request Ticket - # 52723

Service Request Information

CONTACT Name Braa, Dean   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 14, 2014 04:14 PM
Department Social Science/ Sociology Phone 88270
Location Email braad@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20121268[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 18JQHX1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0090649 downgraded to Office Pro Plus 2010,

Wired NIC B8:CA:3A:8E:4A:26

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Apr 09, 2014 11:36 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Feb 03, 2014 09:58 AM 
Task reassigned to Dale Goodell.
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Dale Goodell Feb 03, 2014 09:58 AM 
Priority changed from (3) Priority to (2) High Priority.
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Sarah Pettigrew Jan 14, 2014 04:14 PM 
NEW EQUIP SETUP: (GFA) A Dell computer and monitor need to be setup and delivered to Dean 
Braa in HSS 215. The WOU # of the new computer is 20121268[Edit Inv] and the new monitor is 
20121290[Edit Inv]. The WOU # of the old computer is 20090544[Edit Inv] and the old monitor is 20090622[Edit Inv]. The 
equipment is on the shelves across from the restroom in ITC 009.
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