Service Request Ticket - # 52740

Service Request Information

CONTACT Name Burgeson, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 15, 2014 11:07 AM
Department University Computing Solutions Phone 88955
Location Email burgesonl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120766[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 USFF, Quad Core, 3.10GHz, 8MB
Serial No. 3Q0RCX1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0089590

Wired NIC B8:CA:3A:77:6E:D6

TECHS Submitted by Lori Burgeson Contact burgesonl@wou.edu 88955
Primary Technician Contact creno11@wou.edu 88925

Tracking

Entered by Date Memo
Craig Reno
Email

Public
Entered by Date Memo
Craig Reno Jan 16, 2014 02:43 PM 
Status changed from (1) Pending to (5) Completed
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Craig Reno Jan 16, 2014 02:43 PM 
Finished up the last few computers.
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Craig Reno Jan 15, 2014 03:08 PM 
Needed to repair installation for labs on the second floor. Still need 
to update a few more in room 208.
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Craig Reno Jan 15, 2014 01:54 PM 
Task reassigned to Craig Reno.
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Lori Burgeson Jan 15, 2014 11:07 AM 
QuickTime needs to be installed in all DeVolder 
labs including the instructor's stations.  The 
following times are when each lab is available:

101: M-8-2; WF-10-5
105: MTWF-8-5
107: M-8-1; RF-8-5
201: MWRF-8-5
204: MRWF-8-5
206: MF-8-5; W-8-12
208: TRF-8-5; MW-10-5
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