Service Request Ticket - # 52746

Service Request Information

CONTACT Name Sauer, Nathan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 15, 2014 03:46 PM
Department University Computing Solutions Phone 88960
Location Email sauern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130160[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 USFF, Quad Core, 3.10GHz, 8MB
Serial No. D4WN8Y1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0091562

Wired NIC B8:CA:3A:A1:A4:B8

TECHS Submitted by Nathan Sauer Contact sauern@wou.edu 88960
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Jan 16, 2014 09:36 AM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe Jan 16, 2014 09:36 AM 
ss drivers were installed for the front USB ports
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Adam Fyffe Jan 16, 2014 08:07 AM 
Task reassigned to Adam Fyffe.
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Lori Burgeson Jan 16, 2014 07:14 AM 
Please check to make sure that this computer has all 
of its needed drivers.  Then test out the ports.
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