Service Request Ticket - # 52755

Service Request Information

CONTACT Name Lab Attendant, APSC   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 16, 2014 01:00 PM
Department University Computing Solutions Phone 88069
Location Email printerpaper@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110106[Edit Inv] (opens in a new window) Bldg/Room NS 202
Service Tag Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 34JHZQ1 Location Lab 202

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0081747 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:B3:97:13

TECHS Submitted by Meghann Thilberg Contact mthilberg12@wou.edu 88925
Primary Technician Contact lwidmer11@wou.edu 88925

Tracking

Entered by Date Memo
Lexie Widmer
Email

Public
Entered by Date Memo
Lexie Widmer Jan 16, 2014 01:33 PM 
Status changed from (1) Pending to (5) Completed
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Lexie Widmer Jan 16, 2014 01:33 PM 
It logged in okay.  Network cable must've been
lose or something.
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Lexie Widmer Jan 16, 2014 01:23 PM 
Task reassigned to Lexie Widmer.
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Meghann Thilberg Jan 16, 2014 01:00 PM 
computer B1 wouldn't let the student log on. we 
turned it on and off a few times and still 
nothing. then I tried to log on as well and it 
still wouldn't let us. 



computer: 20110106[Edit Inv]

monitor: 20110127[Edit Inv]
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