Service Request Ticket

Service Request Information

CONTACT	Name	Ryals, Sharyne	Date	Jan 16, 2014 02:56 PM
	Department	Social Science	Phone	88288
	Location		Email	ryalss@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20110948 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
	Serial No.	25775V1	Location	PDR
	CPU	Intel Core i5-2500(3.3GHz,6M,TV-x)
	OS	Windows 7 Pro, 64 bit	Software	MS Office Pro Plus 2010 from P0085446
	Wired NIC	18:03:73:23:28:29

TECHS	Submitted by	Sarah Pettigrew	Contact	spettigrew12@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	Apr 29, 2014 04:15 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dale Goodell	Feb 21, 2014 01:03 PM	Task reassigned to Dale Goodell.	Add Attachment
Dale Goodell	Feb 21, 2014 01:03 PM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Sarah Pettigrew	Jan 16, 2014 02:56 PM	NEW EQUIP SETUP: (GFA) A Dell computer and monitor need to be setup and delivered to Sharyne Ryals. Her office is HSS 231A but the setup is for the Social Science adjuncts in HSS 238. The WOU # of the new computer is 20110948 and the new monitor is 20111064. The WOU # of the old computer is 20091346 and the old monitor is 20091421. The equipment is located on the GFA shelf in the hallway.	Add Attachment