Service Request Ticket - # 52765

Service Request Information

CONTACT Name Huston, Shaun   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 16, 2014 03:31 PM
Department Social Science Phone 88296
Location Email hustons@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20121221[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13 inch (Intel Core i5 2.5GHz)
Serial No. C1MKV1ZTDV30 Location PDR

CPU intel Core i5(2.5GHz Dual-core


OS MAC OS X 10.8 (Mountain Lion) Software MS Office 2011 Std for MAC from P0090649

Wired NIC 10:DD:B1:D9:BE:CB


Wireless NIC 88:1F:A1:21:97:1A


Bluetooth NIC 88:1F:A1:21:97:1B

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Apr 09, 2014 10:56 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Dale Goodell Feb 04, 2014 09:13 AM 
Task reassigned to Dale Goodell.
 Add Attachment
Dale Goodell Feb 04, 2014 09:13 AM 
Priority changed from (3) Priority to (2) High Priority.
 Add Attachment
Sarah Pettigrew Jan 16, 2014 03:31 PM 
NEW EQUIP SETUP: (GFA) A MacBook Pro needs to be setup and delivered to 
Shaun Huston in HSS 217. The WOU # of the new MacBook is 20121221[Edit Inv]. 
The WOU # of the old iMac is 20090908[Edit Inv]. He would also like to add a spare 
monitor to the setup and will be keeping his keyboard and mouse. The 
equipment is located on the shelves across from the restroom in ITC009.
Add Attachment