Service Request Ticket - # 52769

Service Request Information

CONTACT Name Swart, Emily   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 17, 2014 08:12 AM
Department Advancement & Foundation Phone 88281
Location Email swarte@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110161[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 34VJZQ1 Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 34VJZQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0081747 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:B3:98:46

TECHS Submitted by Jennifer McCarroll Contact jmccarroll11@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Jan 17, 2014 08:30 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Adam Fyffe Jan 17, 2014 08:30 AM 
she needed a restart
Add Attachment
Adam Fyffe Jan 17, 2014 08:16 AM 
Task reassigned to Adam Fyffe.
 Add Attachment
Jennifer McCarroll Jan 17, 2014 08:12 AM 
Cottage, Room on the right as walk in. 
x88281

In office until 12:30pm.
Add Attachment