Service Request Ticket - # 52779

Service Request Information

CONTACT Name Ganson, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 17, 2014 04:59 PM
Department The Research Institute Phone 88808
Location Email gansonn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20110389[Edit Inv] (opens in a new window) Bldg/Room TODD 204
Service Tag Description Xerox Phaser 4510/DT Mono Laser Printer
Serial No. ART391895 Location TRI

Model 4510/DT Hostname tri204.wou.edu
Notes 45ppm, network ready, multiple users w/ heavy usage, two 550 sheet main trays and a 150 sheet by-pass tray, automatic duplex capabilities, NOT STUDENT TECH Printer MAINT: Xerox Phaser 4510 Maint kit from VISA2012003518 JUNE2013 SR#50735; Xerox maint kit for Phaser 4510 V2015005134 MARCH2016 SR59457 IP:140.211.116.120 Ink/Toner Refill

Wired NIC 00:00:AA:F4:67:23

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Jan 21, 2014 09:16 AM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe Jan 21, 2014 09:16 AM 
It comes and goes and seems to be random.  They
usually just put the paper back and if it gets
worse they will call back.
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Adam Fyffe Jan 21, 2014 08:13 AM 
Task reassigned to Adam Fyffe.
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Shandelle Plasker Jan 17, 2014 04:59 PM 
When anyone in the office prints to this printer
it prints a white page after every print. This is
very annoying to them and they would like someone
to come down and see if this can be changed or
fixed. Her office is open 8AM to 5PM through out
the whole week. You can also contact her by phone.
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