Service Request Ticket - # 52798

Service Request Information

CONTACT Name Tighe, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 21, 2014 04:42 PM
Department Criminal Justice Phone 14003
Location Email tighes@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20121236[Edit Inv] (opens in a new window) Bldg/Room MA 206
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25KV2VSDNML Location Scott Tighe, TT Assoc Professor

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS Unknown Software MS Office 2011 Std for MAC from P0090649

Wired NIC 10:DD:B1:CF:C5:A7


Wireless NIC EC:35:86:4E:E1:A2


Bluetooth NIC EC:35:86:4E:E1:A3


TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public

Entered by Date Memo
Dale Goodell Feb 24, 2014 04:01 PM
Status changed from (1) Pending to (5) Completed
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Dale Goodell Feb 24, 2014 09:14 AM
Priority changed from (3) Priority to (2) High Priority.
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Sarah Pettigrew Feb 20, 2014 02:43 PM
The new iMac is on the counter in ITC 008
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Sarah Pettigrew Feb 20, 2014 02:40 PM
Task reassigned to Dale Goodell.
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Sarah Pettigrew Feb 20, 2014 02:40 PM
iMac WOU# 20121236[Edit Inv] is the correct GFA replacement for WOU 
#20090547[Edit Inv]. Please setup and deliver to Scott Tighe in MA 206. 
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Sarah Pettigrew Jan 21, 2014 04:43 PM
NEW EQUIP SETUP: (GFA) A Dell computer and monitor need to be setup and 
delivered to Scott Tighe in MA 206. The WOU # of the new computer is 
20121270[Edit Inv] and the new monitor is 20121292[Edit Inv].The WOU # of the old computer 
is 200090547 and the old monitor is 20090625[Edit Inv]. The equipment is on the 
GFA shelf in the hallway. 
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