Service Request Ticket

Service Request Information

CONTACT	Name	Crawford, Leonard	Date	Jan 22, 2014 01:59 PM
	Department	Registrar’s Office	Phone	88186
	Location		Email	crawfordl@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20110218 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Xerox ColorQube 8870DNM Color Printer
	Serial No.	XFL024549	Location	PDR
	Model	8870/DN	Hostname	admin-hallway.wou.edu
	Notes	Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord IP: 140.211.116.68 Metered Code: 8710	Ink/Toner Refill	Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783
	Wired NIC	00:00:AA:F5:05:FF

TECHS	Submitted by	Alyssa Little	Contact	alittle11@wou.edu	88925
	Primary Technician		Contact	thibeaultm@wou.edu	88925

Entered by	Date	Memo
Megan Thibeault			Email Public
Entered by	Date	Memo
Megan Thibeault	Jan 22, 2014 02:14 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Megan Thibeault	Jan 22, 2014 02:14 PM	Checked out the printer and it had normal print outs.	Add Attachment
Megan Thibeault	Jan 22, 2014 02:14 PM	Task reassigned to Megan Eichler.	Add Attachment
Alyssa Little	Jan 22, 2014 01:59 PM	The hallway printer in the admin building is not printing all the letters of documents.	Add Attachment