Service Request Ticket - # 52840

Service Request Information

CONTACT Name Hughes, Chloe   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 27, 2014 03:07 PM
Department Education & Leadership Phone 88781
Location Email hughesc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20121235[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25KT3K5DNML Location PDR

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS Unknown Software MS Office 2011 Std for MAC from P0090649

Wired NIC 10:DD:B1:D4:8B:E2


Wireless NIC EC:35:86:4E:0D:C2


Bluetooth NIC EC:35:86:4E:0D:C3


TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public

Entered by Date Memo
Dale Goodell Feb 17, 2014 11:24 AM
Status changed from (1) Pending to (5) Completed
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Dale Goodell Feb 13, 2014 03:21 PM
Task reassigned to Dale Goodell.
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Dale Goodell Feb 13, 2014 03:21 PM
Priority changed from (3) Priority to (2) High Priority.
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Sarah Pettigrew Jan 27, 2014 03:07 PM
NEW EQUIP SETUP: (GFA) An iMac needs to be setup and delivered to Chloe Hughes in ED 
157. The WOU # of the new iMac is 20121235[Edit Inv]. The WOU # of her old computer is 
20080597[Edit Inv] and her old monitor is 20080611[Edit Inv]. She has concerns in regards to files 
transferring from her PC to the iMac. The equipment is on the counter in ITC 008. 
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