Service Request Ticket - # 52844

Service Request Information

CONTACT Name Pettenger, Mary   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 27, 2014 03:32 PM
Department Social Science Phone 88301
Location Email pettengm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130549[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch #Z0MT
Serial No. C1MM334UDV30 Location PDR

CPU Intel Core i7(2.9GHz dual-core, 4MB L3 cache)


OS MAC OS X 10.14 (Mojave) Software MS Office 2011 Std for MAC from P0092993

Wired NIC 68:5B:35:B2:93:D4


Wireless NIC 60:03:08:EB:AE:36


Bluetooth NIC 60:03:08:EB:AE:37

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Apr 08, 2014 11:14 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Feb 21, 2014 01:05 PM 
Task reassigned to Dale Goodell.
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Dale Goodell Feb 21, 2014 01:05 PM 
Priority changed from (3) Priority to (2) High Priority.
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Sarah Pettigrew Jan 27, 2014 03:32 PM 
NEW EQUIP SETUP: (GFA) A MacBook Pro needs to be setup and delivered to Mary Pettenger in 
HSS 205. The WOU # of the new laptop is 20130549[Edit Inv]. The WOU # of the old computer is 
20080487[Edit Inv] and the old monitor is 20080513[Edit Inv]. She would like to keep her mouse, keyboard, and 
monitor. The equipment is on the shelves across from the restroom in ITC 009.
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