Service Request Ticket - # 52848

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 27, 2014 04:21 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130114[Edit Inv] (opens in a new window) Bldg/Room ITC 003
Service Tag Description Apple iMac 21.5-inch, 3.1GHz i7 Quad-core #Z0MQ
Serial No. D25L60PTDNMM Location Storage in 003

CPU Intel Core i7(3.1GHz quad core, 6MB L3 cache)


OS MAC OS X 10.8 (Mountain Lion) Software MS Office 2011 Std for MAC from P0091491, Adobe CS6 Master Coll from P0091311, Vectorworks Designer/Renderworks 2013 from P0089588, Apple Final Cut Studio(v.3) from P0073297

Wired NIC 10:DD:B1:EF:01:7F


Wireless NIC 8C:2D:AA:5C:00:C9


Bluetooth NIC 8C:2D:AA:5C:00:CA

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Jan 28, 2014 08:59 AM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe Jan 28, 2014 08:59 AM 
put in key and logged in with wou account, working
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Adam Fyffe Jan 28, 2014 08:28 AM 
Task reassigned to Adam Fyffe.
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Alyssa Little Jan 27, 2014 04:21 PM 
the contact is Rachel Smith
email smithra@mail.wou.edu

****This is an email****
1. Computer #20130114[Edit Inv] (toward the far corner)
needs authorization to run the Adobe programs that
have been loaded onto it. Students cannot access
the programs, and it is a full class.
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