Service Request Ticket - # 52860

Service Request Information

CONTACT Name Freymuth, Dirk   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 28, 2014 03:28 PM
Department Creative Arts/Music Phone 88874
Location Email freymutd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101341[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple Mac Pro Two Quad-Core Intel Xeon #Z0LG
Serial No. H01241BJEUH Location PDR

CPU Two 2.4GHz Quad-Core Intel Xeon ¿Westmere¿


OS MAC OS X 10.14 (Mojave) Software MS Office 2011 Std for MAC from P0080800, AVID Pro Tools v9 from P0080799 TRANSFERED to W#20120828 SEPT2013, TRANSFER TO W#20160830 on SR63376 APRIL2017: Apple Logic Studio from P0080796 - Upgrade to Logic Pro X from Music Licenses P0095256

Wired NIC 70:CD:60:AA:38:90


Wireless NIC 04:0C:CE:1D:BE:1E


Bluetooth NIC 04:0C:CE:29:02:2B

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Feb 12, 2014 02:06 PM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Feb 12, 2014 02:06 PM 
Check the professor office and help him installed
the updates.
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Dyl Karbia Feb 03, 2014 02:14 PM 
Task reassigned to Dyl Karbia.
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Lexie Widmer Feb 03, 2014 12:04 PM 
Left VM.
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Dyl Karbia Jan 30, 2014 04:41 PM 
Task reassigned to UCS Tech.
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Dyl Karbia Jan 30, 2014 04:40 PM 
Check his office and help him solve the problem 
downloading a program on him MAC machine.
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Dyl Karbia Jan 30, 2014 03:21 PM 
Task reassigned to Dyl Karbia.
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Shandelle Plasker Jan 30, 2014 11:03 AM 
He called back and gave his office hours for today
which he is available at 3pm today.
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Jared Petersen Jan 29, 2014 09:27 AM 
Sent Email
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Jared Petersen Jan 29, 2014 09:23 AM 
Left VM
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Lori Burgeson Jan 29, 2014 07:10 AM 
Task reassigned to UCS Tech.
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Dave Diemer Jan 28, 2014 03:51 PM 
Task reassigned to Lori Burgeson.
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Dave Diemer Jan 28, 2014 03:51 PM 
Reassigning to Lori
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Alyssa Little Jan 28, 2014 03:28 PM 
A professor is trying to check for a program
update on his office computer. It asks him for the
admin information and when he enters his
information it isn't working. He has entered that
information previously and it did work.

His username is freymutd
And he would prefer to be contacted as soon as
possible at (612)205-917
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