Service Request Ticket - # 52863

Service Request Information

CONTACT Name Ayer, Lyn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 28, 2014 05:50 PM
Department Phone 88328
Location Email ayerl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110620[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 8R5HLS1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro Software MS Office 2010 Pro Plus from P0084381 installed as Office 2007; FileMaker Pro(v.13) license from P0093048

Wired NIC 18:03:73:4F:BC:E1

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact jpetersen11@wou.edu 88925

Tracking

Entered by Date Memo
Jared Petersen
Email

Public
Entered by Date Memo
Jared Petersen Jan 29, 2014 10:35 AM 
Status changed from (1) Pending to (5) Completed
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Jared Petersen Jan 29, 2014 10:26 AM 
Installed the software and showed her how to export the databases 
into the new file format.
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Jared Petersen Jan 29, 2014 09:41 AM 
Task reassigned to Jared Petersen.
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Katie Halvorson Jan 29, 2014 09:34 AM 
She said that she was available now and to come
anytime.
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Jared Petersen Jan 29, 2014 09:31 AM 
Called, was asked to call back in 5.
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Tricia Flaherty Jan 28, 2014 05:50 PM 
install Filemaker for Lyn Ayers in TRI (licensing
info in PDF file):
T:\FileMaker\FileMaker Pro\Filemaker Pro 13
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