Service Request Ticket - # 52872

Service Request Information

CONTACT Name Stuntzner, Jeanie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 30, 2014 10:35 AM
Department Creative Arts Phone 88461
Location Email stuntznerj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20110216[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL024599 Location PDR

Model 8870/DNM Hostname lab-aalc/lab-aalccolor
Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord IP: 140.211.64.24 Metered Code: 8123 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 00:00:AA:F5:06:CB

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Jan 30, 2014 03:18 PM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Jan 30, 2014 03:18 PM 
Check the status of the printer in NS216.
Restarted the printer and check internet cable
making sure it was properly connected.Did few
print out. It works just fine.
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Dyl Karbia Jan 30, 2014 02:41 PM 
Task reassigned to Dyl Karbia.
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Lori Burgeson Jan 30, 2014 10:47 AM 
Nothing on Krusty is showing a status of offline 
and I am not receiving any warnings from the 
machine.  Please check the machine out in NS216
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Shandelle Plasker Jan 30, 2014 10:35 AM 
The printer is off line in NS 216. All computers
will or cannot connect to the printer.
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