Service Request Ticket - # 52883

Service Request Information

CONTACT Name Wimmer, Craig   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 30, 2014 02:17 PM
Department Student Health & Counseling Center Phone 88772
Location Email wimmerc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130516[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag F419FZ1 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. F419FZ1 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0092986

Wired NIC F8:B1:56:C7:04:84

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Apr 08, 2014 10:37 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Feb 21, 2014 01:05 PM 
Task reassigned to Dale Goodell.
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Dale Goodell Feb 21, 2014 01:05 PM 
Priority changed from (3) Priority to (2) High Priority.
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Sarah Pettigrew Jan 30, 2014 02:17 PM 
NEW EQUIP SETUP: A Dell computer and monitor need to be setup 
and delivered to Craig Wimmer in SHC 130. The WOU # of the 
computer is 20130516[Edit Inv] and the monitor is 20130517[Edit Inv]. The 
equipment is on the counter in ITC 008.
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