Service Request Ticket - # 52884

Service Request Information

CONTACT Name Schepige, Adele   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 30, 2014 02:45 PM
Department College of Education Phone 88485
Location Email schepia@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20121271[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 18LMHX1 Location PDR 2023 Giveaway

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0090649 downgraded to Office Pro Plus 2010,

Wired NIC B8:CA:3A:8E:4A:0E

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Feb 05, 2014 01:58 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Feb 05, 2014 09:52 AM 
Task reassigned to Dale Goodell.
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Sarah Pettigrew Jan 30, 2014 02:45 PM 
NEW EQUIP SETUP: (GFA) A Dell computer and monitor need to be setup and 
delivered to Adele Schepige in ED 234. Her current desktop is not working well (see 
SR 52824). The WOU # of the new computer is 20121271[Edit Inv] and the new monitor is 
20121293[Edit Inv]. The WOU # of the old computer is 20090312[Edit Inv] and the old monitor is 
20090336[Edit Inv]. The equipment is on the GFA shelf in the hallway.
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