Service Request Ticket - # 52885

Service Request Information

CONTACT Name Eliassen, Lenore   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 30, 2014 04:30 PM
Department Creative Arts Phone 88461
Location Email eliassl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091466[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac, 21.5-inch, Intel Core 2 Duo #Z0GC
Serial No. W80240C45PK Location PDR

CPU Intel Core 2 Duo 3.06Ghz(6MB L2, 1066Mhz FSB)


OS Unknown Software Microsoft Office for Mac 2008 from P0075359 TRANSFER: transfered from W#20040753/W#20090788 Dreamweaver v8 from P0060363, Adobe CS3 Design Standard for MAC from P0061036, VectorWorks Designer 2009/Renderworks from P0067880

Wired NIC 34:15:9E:1E:C8:B0


Wireless NIC D8:30:62:58:38:9F


Bluetooth NIC 64:B9:E8:ED:5E:38

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact creno11@wou.edu 88925

Tracking

Entered by Date Memo
Craig Reno
Email

Public
Entered by Date Memo
Craig Reno Jan 31, 2014 10:42 AM 
Status changed from (1) Pending to (5) Completed
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Craig Reno Jan 31, 2014 10:42 AM 
Updated firefox for all 3 computers, made Scott and Lenore admins 
on those machines.
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Craig Reno Jan 31, 2014 08:08 AM 
Task reassigned to Craig Reno.
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Katie Halvorson Jan 30, 2014 04:30 PM 
Computers are saying that firefox needs to be
updated but they won't accept the admins username
and password.  They can't get past the message on
Firefox.  Scott has admin rights and it wouldn't
work for him.

20091466[Edit Inv]
20091611[Edit Inv]
20091466[Edit Inv]
20091461[Edit Inv]

RA 109 are where all the computers are.
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