Service Request Ticket

Service Request Information

CONTACT	Name	Sayers, Konnie	Date	Jan 31, 2014 01:21 PM
	Department	College of Education	Phone	88444
	Location		Email	sayersk@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20090487 (opens in a new window)	Bldg/Room	ITC 008
	Service Tag		Description	Apple iMac, 24-inch, 2.66GHz Intel Core 2 Duo#Z0FP
	Serial No.	QP94203L0TG	Location
	CPU	Intel Core 2 Duo 2.66GHz(6MB L2, 1066MHz FB)
	OS	Unknown	Software	Mac OS X v10.5 Leopard (includes iTunes, Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iTunes, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools), bundled with iLife ¿09 (includes iPhoto, iMovie, iDVD, iWeb, GarageBand), Microsoft Office 2008 for MAC from P0072655
	Wired NIC	00:26:B0:E2:D2:D6
	Wireless NIC	00:26:08:F0:AF:4E
	Bluetooth NIC	00:26:4A:9F:9F:DC

TECHS	Submitted by	Shandelle Plasker	Contact	peppers@wou.edu	88956
	Primary Technician		Contact

Entered by	Date	Memo
Self Resolved			Email Public
Entered by	Date	Memo
Shandelle Plasker	Jan 31, 2014 04:18 PM	Task reassigned to Self Resolved.	Add Attachment
Shandelle Plasker	Jan 31, 2014 04:18 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shandelle Plasker	Jan 31, 2014 01:21 PM	She can get to drop box through the internet but other staff member told her she should be able to access drop box through her hard drive. When she went into her hard drive she could not find drop box and does not think it is in there. She would like someone to come by and look at this. She is available from 8AM to 5PM and normally takes a lunch around 2PM Contact her by phone	Add Attachment