Service Request Ticket - # 52903

Service Request Information

CONTACT Name Hale, Karla   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 03, 2014 10:36 AM
Department College of Education Phone 89293
Location Email halek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20130563[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9PJTTZ1 Description Dell Latitude E6440 Intel i7-4600M(2.9GHz 4M)
Serial No. 9PJTTZ1 Location PDR 2023 Giveaway

CPU Intel Core i7-4600M(2.9 GHz, 4M) 4thGEN


OS Windows 7 Pro Software MS office Pro Plus 2013 from P0093001

Wired NIC EC:F4:BB:07:EB:15


Wireless NIC 40:F0:2F:B9:10:27


TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public

Entered by Date Memo
Dale Goodell Feb 12, 2014 10:31 AM
Status changed from (1) Pending to (5) Completed
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Dale Goodell Feb 12, 2014 10:31 AM
Task reassigned to Dale Goodell.
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Dale Goodell Feb 12, 2014 10:31 AM
Priority changed from (3) Priority to (2) High Priority.
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Tricia Flaherty Feb 04, 2014 10:20 AM
****This is an email****
On 2/4/14, 10:10 AM, Cindi Mafit wrote:
> Can you please give me the status on this order?
 Karla Hale is using her own laptop from home and
could really use this soon.  Thanks.
>
> Cindi Mafit
> Grants Management Business Manager & Financial
Specialist
> Teaching Research Institute
> Western Oregon University, 345 N Monmouth
Avenue, Monmouth OR 97361
> 503.838.8792 (office) 503.838.8150 (fax)
mafitc@wou.edu  www.wou.edu/tri
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Tricia Flaherty Feb 03, 2014 11:33 AM
This is a new model of Dell Latitude E6440 and I
have media/driver disks in the P0093000 file if needed
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Sarah Pettigrew Feb 03, 2014 10:36 AM
NEW EQUIP SETUP: A Dell laptop needs to be setup and delivered to 
Karla Hale in ED 107. The WOU # of the laptop is 20130563[Edit Inv]. The 
equipment is on the shelves across from the hallway in ITC 009. 
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