Service Request Ticket - # 52906

Service Request Information

CONTACT Name Hoeckle, Myron   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 03, 2014 01:33 PM
Department Student Engagement Phone 88088
Location Email hoeckleml@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20070646[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP LaserJet 5200dtn Printer #Q7546A#ABA
Serial No. CNDXB03271 Location PDR

Model Q7546A Hostname valsetz.wou.edu
Notes Up to 35 pages per minute First page out in 10 seconds Automatic two-sided printing, networking Two additional 250- and 500-sheet input trays PRINTER MAINT:HPLJ Maint Kit P0091248 JULY2013 SR511667, All Tray Paper Jam Kit#5200-JK VISA2013003884 FEB2014 SR52906, Face-up Delivery Assembly #RM1-2492-000 P0096721 SR56002 FEB2015, 120 Volt PM Maintenance Kit VISA2014004393 SR56002 FEB2015 Ink/Toner Refill

Wired NIC 00:1B:78:1E:68:7B

TECHS Submitted by Myron Hoeckle Contact hoeckleml@wou.edu 89201
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Feb 12, 2014 03:35 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Feb 12, 2014 03:34 PM 
replaced all the rollers. Printing just fine :)
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Megan Thibeault Feb 04, 2014 08:43 AM 
http://www.feedroller.com/store/product_info.php?cPath=1_17_86_762_766&products_id=14915

PR#7539
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Megan Thibeault Feb 04, 2014 08:41 AM 
Going to order a Jam Kit for this printer.
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Myron Hoeckle Feb 03, 2014 01:33 PM 
pulls a random amount of extra paper during print
jobs, seems to be the printer itself because it
will do this on a print configuration
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