Service Request Ticket - # 52928

Service Request Information

CONTACT Name Braun, Debbie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 05, 2014 01:51 PM
Department College of Liberal Arts and Sciences Phone 14220
Location Email braund@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101158[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
Serial No. 55NRFQ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software MS Office Pro Plus 2010 from P0080082 installed as Office Pro Plus 2007

Wired NIC BC:30:5B:DA:93:2C

TECHS Submitted by Meagan Ronningen Contact mronningen12@wou.edu 88925
Primary Technician Contact lvoth11@wou.edu 88925

Tracking

Entered by Date Memo
Laven Voth
Email

Public
Entered by Date Memo
Laven Voth Feb 05, 2014 02:58 PM 
Status changed from (1) Pending to (5) Completed
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Laven Voth Feb 05, 2014 02:58 PM 
Reinstalled firefox.
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Craig Reno Feb 05, 2014 02:58 PM 
Task reassigned to Laven Voth.
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Craig Reno Feb 05, 2014 02:02 PM 
Task reassigned to Craig Reno.
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Meagan Ronningen Feb 05, 2014 01:51 PM 
Needs to create another room on Astra. This is for
a scheduling issue that needs to happen
immediately. Cannot create a new room using Astra
program. She is using Firefox. The problem seems
to be only on this computer.
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